It's a highly recommended if you are facing issues to firstly try clearing the cache of your browser.
Based on your browser, Please follow the below steps
On Chrome
Click on the 3 vertical dots on the top right corner
Click on History
Click on Clear browsing data on the left sidebar
In the popup that appears, select a “time range” and the options Cookies and Other site data and Cached Images and files
Click on Clear data
On Microsoft Edge
Click on the 3 horizontal dots on the top right corner
Click on Settings
Under the Clear browsing data option, click on Choose what to clear
Select the checkbox Cookies and saved website data and Cached data and files
Click on the Clear button
On Firefox
Click on the 3 vertical lines on the top right corner
Click on Library and then History
Click on Clear Recent History
In the popup that appears, select a “time range” and the options Cookies, Cache, etc.
Click on Clear Now
On Safari
On the keyboard, press Command+Y
Click on Clear browser history
In the popup that appears, select the time range and then click on Clear History
If the issue still persists , Send it directly through intercom or you can report this issue through here (make sure to describe your error)
Make sure to select "Technical issues/Error with the site" and try to describe your error.